Last Updated: January 1, 2026
1. Introduction
SI Glam Glow (“we,” “our,” or “us”) is committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or book our services.
Please read this policy carefully. If you disagree with its terms, please discontinue use of our site.
2. Information We Collect
We may collect information about you in a variety of ways including:
- Personal Data: Name, email address, telephone number, and appointment details you provide voluntarily when booking or contacting us.
- Skin & Health Information: Skin history and health information relevant to your treatments (such as allergies, sensitivities, or skin conditions), collected only with your consent and used solely for treatment purposes.
- Usage Data: Browser type, IP address, pages visited, and time spent on pages - collected automatically when you visit our website.
- Photos: Before and after photographs taken with your explicit written consent, used only as agreed upon during your consultation.
3. How We Use Your Information
We use the information we collect to:
- Schedule and manage your appointments
- Provide, operate and improve our services
- Send appointment reminders and follow-up communications
- Respond to your inquiries and provide customer support
- Send promotional communications (only with your consent)
- Comply with legal and regulatory requirements
- Protect against fraudulent or illegal activity
4. Sharing Your Information
We do not sell, trade, or rent your personal information to third parties. We may share your information with trusted third-party service providers who assist us in operating our website and conducting our business (such as our booking system provider, Square), provided those parties agree to keep your information confidential.
We may also disclose your information when required by law or to protect the rights and safety of our clients and staff.
5. Cookies
Our website may use cookies to enhance your experience. You can instruct your browser to refuse cookies or to indicate when a cookie is being sent. Note that some portions of our site may not function properly without cookies.
6. SMS Communications (Opt-In/Opt-Out)
SI Glam Glow respects your privacy. By opting into our SMS messaging service for appointment reminders and updates, you agree to the following terms regarding how we handle your data:
- Data Collection: We collect your name, email address, and mobile phone number when you sign up for SMS updates, whether through our website contact form, our online booking system, or in person at your appointment.
- Data Usage: We use this information solely for sending appointment reminders, confirmations, and customer support updates.
- Data Security: We protect your data with secure storage measures to help prevent unauthorized access.
- Data Retention: We retain your information for as long as you remain subscribed to our SMS service. You may request deletion at any time.
- Message and data rates may apply. Your mobile carrier may charge fees for sending or receiving text messages, particularly if you do not have an unlimited texting or data plan.
- Messages are recurring, and message frequency varies.
- Consent to receive SMS messages is not a condition of any purchase or service.
- Opt-Out: You may opt out at any time by replying STOP or UNSUBSCRIBE to any message, or by contacting us at (929) 281-3357 or rolanna@siglamglow.com. After unsubscribing, you will receive one final confirmation text, and we will remove your number from our list within 24 hours.
- Help: Reply HELP to any message, or contact us directly, and we will respond with our phone number, email, and website.
- Non-Sharing Clause: We do not share your data with third parties for marketing purposes. SI Glam Glow will not sell, rent, or share your mobile number.
7. Data Security
We implement appropriate technical and organizational security measures designed to protect your personal information. However, no electronic transmission or storage of information can be guaranteed to be completely secure. We encourage you to take steps to protect your personal information.
8. Your Rights
You have the right to:
- Access the personal information we hold about you
- Request correction of inaccurate information
- Request deletion of your personal information (subject to legal requirements)
- Opt out of marketing communications at any time
- Request a copy of your data in a portable format
9. Children’s Privacy
SI Glam Glow welcomes clients under the age of 18, including younger clients, when accompanied by a parent or legal guardian. A parent or guardian must provide consent for treatment and for any personal information collected on the minor's behalf. We do not knowingly collect personal information directly from a minor without the involvement and consent of a parent or guardian. If you are a parent or guardian and believe we have collected your child's information without appropriate consent, please contact us immediately.
10. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any significant changes by posting the new policy on this page with an updated date. Your continued use of our website after changes are posted constitutes acceptance of the updated policy.
11. Contact Us
If you have questions or concerns about this Privacy Policy or our data practices, please contact us:
- Phone/Text: (929) 281-3357
- Instagram: @esthetics_by_rolanna
- Location: Staten Island, NY